We won’t keep you in suspense for any longer! For each track, we are proud to give you a sneak peek into the findings of some interesting papers. These papers and many others will be discussed on the 21st of January during the TuoDx conference hosted by Tilburg University. You can still get your free ticket for the conference via our website.


Cybersecurity and privacy:

The relationship between revenue-per-employee and cybersecurity risks of working-from-home in SMEs

There has been a worldwide shift toward working from home in enterprises due to the Covid-19 pandemic. As a result, the scope of cybersecurity measures has transcended beyond the organizational boundaries. This research assesses the relationship between revenue-per-employee and cybersecurity risks of working-from-home. According to the gathered data, companies with a higher revenue-per-employee are more subjected to cybersecurity risks, in the form of data breaches. It can also be concluded that working from home has a direct relation to cybersecurity risks. Data from this study ultimately suggests that there has been an increase in the amount of data breaches since march, while at the same time, there has been an increase in the share of employees working from home.


Business Intelligence & analytics:

Decision support systems and sustainable competitive advantage during a disruptive event

In a rapidly changing business environment due to COVID-19, a decision support system can assist firms in the decision making process. The purpose of this research is to empirically study the effect of decision support systems (DSS) on sustainable competitive advantage through the mediator agility, during a disruptive event. Our results indicate that it is important for a Dutch production firm to be agile during a disruptive event. This is important for a business to know because they can use agile principles to form a business strategy to be resourceful and valuable during a disruptive event.


Work from home:
Students' perspective on the integration of chatbots in higher education

The COVID-19 pandemic accelerated the process of digitalization into the educational sector. Advanced implemented technologies make it possible for students and teachers to collaborate remotely. Innovative learning tools creating new opportunities within remote education. In this research, new insights regarding the potential usage of chatbots in education related to the acceptance level of students are being investigated. A survey held among 39 students from the University of Tilburg created little knowledge into the perceived usefulness of students towards the use of educational chatbots. The questions relating two types of chatbot’s characteristics; administrative tasks and in-depth study tasks. 65.38% of the students were satisfied to use chatbots for administrative tasks, 51.43% would use chatbots for in-depth study tasks and 34.29% were general regarding this topic. The results show promising insights and shape the base for future research towards the usage of educational chatbots as contributing assistance within remote education.


The growing impact of big tech:

Big Tech Disruption: The changing role of the traditional bank

Big Tech companies have been disrupting several markets by their disruptive technologies. One of the next sectors that will face disruption by Big Tech is the banking sector. Disruptive events are a factor in the adoption rate of new financial technologies. They create an unexpected change in people's everyday lives. This research looks into how the entry of Big Tech companies and disruptive events affect the adoption rate of new financial technologies and the role of the traditional bank. The insights created by this research shows that the role of the traditional bank will change and that disruptive events accelerate the adoption rate of FinTech.


E-commerce & developments:

Measuring e-commerce success in the online grocery industry: Applying the Updated DeLone and McLean IS Success Model

An increase in both supply and demand for e-commerce will put e-commerce systems under enormous pressure. This makes it essential to accurately measure the success of these systems with the help of the IS success model from Delone and McLean. The ultimate goal of the paper is to understand the coherence of the dimensions that determine the success of e-commerce in the Dutch grocery industry. The results can provide supermarkets with the necessary information on how to best implement and adjust their information systems in response to customer needs. The most important results show that system quality and service quality influence intention to use grocery e-commerce systems.

For more information about the conference. Check the latest news updates on:

Leave a Reply

Your email address will not be published. Required fields are marked *